Watch tutorial — 2 min
Step by step
- 1Open the Dispatch board
- 2Drag the job onto a technician's column
- 3Confirm the time window
- 4The technician is notified instantly on mobile
Related questions
Can I assign more than one tech?
Yes, add multiple technicians to the same job.
What if a tech declines?
The job returns to the unassigned queue and the office is notified.
Does the customer see who is coming?
Yes, the on-my-way text includes the technician name.